December 3rd its our birthday! We have been open a year read below to see what an amazing year we have had!
December 2012 – We opened on December 3rd and
although it was a surprise we had people register on our first day.
Theodore a Dogue de Bordeaux puppy was one of our very first clients.
With Christmas coming some of our equipment was delayed arriving. On
that first day Theodore was weighed on our cat scales as the dog ones
were still in transit. Theo still comes to see us and weighs over 9
stone and is still growing- he certainly wouldn’t fit on the cat
scales now!
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| Theodore as a Pup! |
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| Theo at 8 months |
January 2013 – Our first proper month of trading
and things really started to come together. All the last bits we were
waiting for arrived and everything came together. We had used the
majority of our equipment apart from our new dental machine so we ran
a dental promotion with 25% off all dental treatment which proved to
be very popular. We were busier than we anticipated so employed our
first two staff members Rina and Ceri who work on reception.
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| Rina |
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| Ceri with Eva |
February 2013- February was a good month we saw
lots of cats dogs, we have seen rabbits, guinea pigs and various
reptiles. During February we saw to date our most unusual client when
we were asked to treat a Llama with conjunctivitis. Even now lots of
people ask about Rudy because we put his picture up on our website.
He was very gentle but the funniest thing was that he arrived in the
back of a car!
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| Rudy the Llama |
March 2013 – We employed our first Qualified
nurse Siobhan. This turned out to be a godsend as it took the
pressure off us as we are able to offer nurse consults. The majority
of which are free but it meant we were able offer more health checks
to people and routine treatments like nails clipping and emptying
anal glands.
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| Siobhan |
April 2013 – We held our open day in April, the
idea was that people could come in look around the practice. We had
laid on games and activities for children including face painting and
playing at being a vet for the day. We hoped that people would come
but were overwhelmed by the turnout. People were queuing for 15
minutes before the advertised start time and kept coming! The day
passed in a blur ....
May 2013- We were the only practice in the area to
support rabbit awareness week. We offered free nurse health checks on
rabbits and then 25% off all treatments.
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| Delilah and Snuggles |
We also welcomed our second
nurse Olive to the practice. Olive as our only Welsh speaker settled
in quickly and perseveres in trying to teach us welsh words of the
week!
May also saw us welcome our 1000th registered animal Molly!
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| Molly - our 1000th animal! |
June 2013 – Well to celebrate being opened 6
months we sent all our clients registered before June 3rd a voucher for money off all treatments. Our puppy classes became really popular
and resulted in both nurses running their own puppy classes to help
with puppy socialisation. We also celebrated national microchip month
by offering microchips for £10. Due to requests from clients we also
set up our
internet prescription request form.
July 2013 - Our puppy classes became really
popular and resulted in both nurses running their own puppy classes
to help with puppy socialisation. The classes are free for any puppy
that has had its second vaccine (even if we didn’t do the
vaccines). We were lucky enough to have a really warm spell but we
were over whelmed with clients having problems with fleas so we ran a
25% off all flea treatment promotion to try and help
August 2013 – August was a very exciting month
for us. We
published photos on our website of the puppy parties and
had a number of clients say they have only ever had older dogs so we
launched the
after 8 club a free nurse health check for any animals
over the age of 8 to hopefully advise and spot older animal problems.
We went to various dog and horse shows to promote ourselves which was
great fun.
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| Eglwysbach Show |
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| Eglwysbach Show |
September 2013 - Since our sponsorship with
Llandudno football club September saw us
trying to strengthen the relationship with them. We Planned a dog
show and fun day at the football ground which was unfortunately
cancelled due to the weather. However we started our client awareness
evenings and held the first one in September at the football club in
the club house. The football club put on a buffet and the evening was
well attended. We were contacted by clients with requests for other
evenings so this is going to be a regular monthly event. If there is
a particular subject you would like to learn more about in relation
to your pet please let us know.
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| Llandudno Football Club |
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| Fireworks Talk at Llandudno FC |
October 2013 - Although it started to be dark and cold October was a good month
for us. We had been offering acupuncture for a while now but it has
become so popular that we launched it at a set time. With
appointments every Tuesday. We also had a very interesting client
talk from North Wales Reptile and Raptor Rescue (NWARR). Reptiles are
cheap pets but very difficult to look after so we were grateful for
the input, advise and experience from NWARR.
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| Fiona with Monty the Python |
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| Sarah with Monty the Python |
On a personal highlight Daisy a cat we had been seeing after being
attacked by a dog was finally signed off in October some 12 weeks
after the original attack. Poor Daisy had a large wound that was
slow to heal and required lots of treatment, thankfully she was very
patient and tolerant (so were her owners!).
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| Daisy |
November 2013 - We ran neutering November which proved to be very successful. We
neutered cats, dogs rabbits, ferrets and even had a request to do a
goat!
Due to client feedback we had a request to do a talk on senile
problems in our pets which we did in November.
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| Senility Talk |
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A personal highlight
for the practice was thanks to Molly Jones. Molly was the first dog
to give birth at the practice. Molly had 4 puppies and all the
puppies have stayed as clients of ours. We also have a client that
visits all the way from Congleton in Cheshire who even left us our
first Google review!
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| One of Molly's Puppies |
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| Another of Molly's Puppies |
December 2013 - Here we are as of December 3
rd we have been open a
year. We have had an amazing year and have the loveliest clients so
thank you to everyone for their support!
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